![]() Now, follow these instructions to get to the dialog to modify the PATH environment variable.Ĭontrol Panel > System > and then choose Advanced System Settings in the left hand column. This is the path that is needed to be added into the PATH environment variable. Look in C:\Windows\twain_32 and there should one other folder in there. As it turned out this was the problem, so here is how to add that path back into your environment variables.įirst, determine the correct path to add into the PATH environment variable. ![]() One of the recommended solutions was to make sure a certain folder path is in your PATH environment variable. Searching the Internet for this problem turned up several people having the same problem and several solutions which looked like they may or may not work. ![]() I use the Canon software CanoScan Toolbox to operate the scanner and when trying to scan I was getting the following error message: I've seen on some forums a suggestion to run Scanner as if using Win7 (Compatibility mode)īut these referred to another Canon scanner model, then involved using older Canon Scangear software (Windows7), which I've tried, but also needed some additional lines of script added to the environment variables area, which I have no idea how to do or what to add even if I find the correct place to add the lines.I have a Canon CanoScan 4400F Scanner and the other day I was unable to get it to work. Strange since the problem occurs on both scanners and Lide220 is new.Īnyone out there any idea how to work around this? Then Canon tell me the scanner is faulty and to get it repaired. Uninstall/reinstall software (lost count of how many times I've done this) and plug USB into another port also tried several ports. to restart.Ĭanon help/support are absolutely useless, guy told me to change USB cable (tried 3 cables) Have to either reboot PC, remove/disable scanner in Device Mgr. It it manages one full sweep, preview gives result then I try pressing Scan and it either locks 30% of the way in and just hangs, or says its warming up and does nothing.Įventually (3mins later) I get pop-up saying USB cable disconnected Scanner has lost connection etc. ![]() Same problem occurs on each scanner and on each PC.Īfter one Preview scan, scanner sometimes makes a full sweep, sometimes not quite all the way. I cannot get either this scanner (Lide110) or my other Canon Lide220 working. Since I now have Windows 10 on both my PCs. I have two Canon flatbed scanners on two desktop PCs which worked fine with Windows 7. ![]()
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